Contact
A question? A complaint? We're here to help.
At Coconia, we make sure to respond quickly and effectively to every parent who contacts us.
đŹ By email (fastest)
Response guaranteed within 24 to 48 business hours (often faster).
â° Hours
Monday to Friday, 9 AM to 6 PM.
Emails are also answered outside these hours, but with a slight delay.
đŠ Track my order
To track an ongoing order, please visit the Track My Order page.
đ Return or refund
For any return request, please consult our return policy or write to us directly.
đą Company Information
Coconia
1 rue Jean Speckel, 82000 Montauban, France
SIRET: 885 249 458 00013
Email: mat_sam2@icloud.com